CRN Peer Support Hotline
Whether you have joy you want to share, or worries you want to pour out, the Peer Support Hotline is always here to keep you company. If you want to know about LGBTQ+ community resources, you can also call the hotline.
Whether you have joyful moments you’d like to share or worries you’d like to talk through, our peer support hotline is here to accompany you. If you are looking for LGBTQ+ community resources or would like to learn more about available support services, you can also reach out to us.
Please note that our hotline is not a crisis intervention or emergency service.
We are unable to provide immediate crisis response, emergency rescue, or clinical mental health treatment. If you are in crisis or in need of immediate help, please contact a crisis hotline in your region.
United States 988 Canada: 1-833-456-4566 | https://talksuicide.ca
United Kingdom & Ireland: https://www.samaritans.org
Australia: https://www.lifeline.org.au/crisis-chat
Samaritans of Singapore (SOS): 1-767 (1-SOS) | https://www.sos.org.sg
Befrienders Worldwide: https://www.befrienders.org
If you are experiencing a mental health emergency, we recommend calling the crisis intervention hotline at 877-990-8585 (North America, Chinese) or 800-810-1117 (China), or seeking help from local emergency mental health resources (please search: Your Location + Crisis Line).
Service Content:
Listening and Support Services
One-on-one listening and support services (you can choose voice call or text chat)
Service appointment form: https://wj.qq.com/s2/7318748/e1a6/
Community Resource Referral Services
Coming out, LGBTQ+ violence intervention, sexual health, community spaces, discrimination, LGBTQ+-friendly mental health resources, immigration, healthcare, food
Service Scope
Target Audience
Currently, during the trial phase, we welcome the Chinese LGBTQ+ community in North America to call our support hotline. After the trial phase ends, we will try to expand to other overseas countries and regions based on our team's experience and resources.
Service Language
The hotline service language is Mandarin Chinese.
Terms of Service
Protect the privacy of service providers, and treat them with respect, acceptance, inclusiveness, equality, and fairness.
Service Team
The support hotline is run by the CRN volunteer team, and we look forward to meeting you online. The hotline team is committed to providing everyone with diverse, high-quality services. The hotline volunteers include men, women, and non-binary individuals, with sexual orientations including gay, lesbian, bisexual, and pansexual. The volunteers are passionate about serving the LGBTQ+ community, and their professional backgrounds are primarily in psychological counseling and social work, as well as psychiatry, journalism and communication, and gender studies.
All volunteers undergo professional training in online listening and resource guidance before they begin taking calls. We would also like to introduce Dr. Jin Wu, the hotline's professional service consultant, who provides hotline volunteers with training and guidance on hotline skills twice a month. Dr. Wu is a clinical psychologist in the United States with extensive professional experience and long-term involvement in advocating for LGBTQ issues. Dr. Wu sent her best wishes to CRN, hoping that the peer support hotline can contribute to improving the living environment of sexual minorities in the overseas Chinese-speaking world.
Live Hot-line
The hotline number is +1 (520) 917-9042
Fill out the service request form
You can choose your preferred service format and time by filling out the service request form.
Through the service request form, you can directly schedule a service time with us, without being limited to the operating hours of our live hotline!
Link to the service request form: https://wj.qq.com/s2/7318748/e1a6/